Virginia Beach, VA · Verified reviews

Customer Reviews — Virginia Beach, VA

Honest feedback from Virginia Beach and Hampton Roads neighbors

Join the list — get your rate

A few quick details are all it takes — what comes back is one flat rate in writing, HRBT or Monitor-Merrimac crossing already figured in, with nothing tacked on once the truck reaches your driveway.

Or call (888) 278-9005

Dale looks over every submission by hand before a number goes back out. Asking doesn't commit you to anything — sit on the figure for a day or a month, whatever works. Expect a flat rate built from your actual ZIP codes, not a placeholder guess, usually in your inbox before the afternoon's out. Your details stay with this desk; nobody outside our Virginia Beach office ever sees them.

4.8 ★ average across 20 reviews 13 years moving Virginia Beach & Hampton Roads 3,742+ moves wrapped up VA licensed & fully insured

What neighbors actually say

Star ratings only tell part of it. The real story is in the details: a crew that timed the HRBT crossing right, carried a couch down a tight Sandbridge lane without a mark on it, and closed out the job at the exact price that was written down weeks earlier.

The invoice never runs higher than Kayla’s number

That’s not an accident — it’s the whole point of how Dale set the company up, and it’s the detail people bring up most in their reviews.

The kind of work behind these ratings

These categories reflect the jobs our crew actually runs around Virginia Beach.

Type of job Details
Military PCS moves Families working against fixed report dates at NAS Oceana and Little Creek
Sandbridge & Croatan beach moves Sandy-lane access and HOA truck-hour rules handled without incident
Full packing jobs Entire kitchens and closets boxed up before the truck ever arrives
Long-distance relocations North on I-64 to Richmond and DC, south on I-95 toward the Carolinas
Downsizing & senior moves An unhurried pace for longtime Hampton Roads residents

Why word-of-mouth carries most of our calendar

Repeat clients and referrals book most of our schedule long before any advertising does the work. Dale prefers it that way.

Virginia Beach isn’t a small town, but word about a mover, good or bad, still travels fast here. Keeping the price and the work exactly what was promised is the only reason the phone keeps ringing without heavy ad spend. Read through a few of these, then give Kayla a call for your own written number.

All 20 verified reviews

From Virginia Beach and Hampton Roads and the Tidewater region households

Megan H.
Megan H. Kempsville · brick rancher move across town
★★★★★

Our stuff arrived without a scratch and the crew kept checking in all day to make sure nothing was rushed.

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Darnell P.
Darnell P. Sandbridge · PCS move against a tight Oceana report date
★★★★★

Booked them on short notice and they still showed up early and had everything done fast.

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Courtney S.
Courtney S. Great Neck · long-distance move to Raleigh
★★★★☆

They wrapped every piece of furniture before it left the house and nothing showed up damaged on the other end.

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Malik T.
Malik T. Bayside · cross-town move through the HRBT
★★★★★

Very professional quit with their service perfect and delivery take very good care of your products your home appliances I appreciate them and I would use them next time I move how can I send it

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Hannah B.
Hannah B. Lynnhaven · condo move with elevator booking
★★★★★

Excellent service everything was done in a timely matter very pleased with the job

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Bryce W.
Bryce W. Red Mill · same-day local move
★★★★★

Great service! Could not ask for better people to work with!

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Rachel D.
Rachel D. Princess Anne · storage-in-transit for a closing delay
★★★★☆

Tyrell moved my mom he is great 5 stars fasho!!

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Trevon A.
Trevon A. Croatan · beach-cottage move with narrow lane access
★★★★★

Helped us take trash off after a large event. On time and professional

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Sydney M.
Sydney M. Kempsville · long-distance move to Washington, DC
★★★★★

They were fast professional and it was a great price. Would book them again 100%

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Jamal K.
Jamal K. Sandbridge · PCS move against a Little Creek report date
★★★★★

Cody J., Sean, Tyrell W., Faith were great!

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Paige L.
Paige L. Great Neck · full-pack ahead of a hurricane-season closing
★★★★☆

Sean, Cody and Tyrell were super great loved them!

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Isaiah R.
Isaiah R. Bayside · cross-town move over the Monitor-Merrimac
★★★★★

Wonderful people to work with. They flexed as we had changes in our plans. Arrived exactly when they said. Delivered everything intact putting it all together and where we wanted it. All in all it was a very smooth transition across the country.

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Brianna C.
Brianna C. Lynnhaven · long-distance move to Baltimore
★★★★★

Exceptional service and professionalism. Expeditious too!

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Xavier N.
Xavier N. Red Mill · apartment move with tight stairwell
★★★★★

Dale was great and his team was fantastic they packed me up one day and moved us the next day these guys are awesome

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Alexis F.
Alexis F. Princess Anne · local move with piano
★★★★☆

Cody & Sean have been amazing! My unit had a small flood the day of and they were so accommodating. Would recommend to friends and family!

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DeShawn V.
DeShawn V. Kempsville · PCS move against an Oceana report date
★★★★★

They were very professional and at the same time very caring and nice. I will definitely recommend this company.

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Taylor G.
Taylor G. Sandbridge · storage over a permitting delay
★★★★★

Tyrell and his crew did a fantastic job!! Will use them again for my next move.

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Marcus E.
Marcus E. Croatan · long-distance move to Philadelphia
★★★★★

Sean and Cody were fantastic! Quick and easy. Seamless! 10/10

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Kimberly O.
Kimberly O. Great Neck · downsizing move for a retiree
★★★★☆

Sean and Cody were super fast and efficient with no problems at all.

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Andre B.
Andre B. Bayside · same-week local move
★★★★★

Great service, fast, efficient, friendly, professional!! Highly recommend!

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Why Virginia Beach families call us for a PCS move against an Oceana or Little Creek report date, a Sandbridge cottage with tight HOA rules, or a cross-town move that has to beat bridge-tunnel traffic

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In Writing, Every Time

The Short List We Hold Ourselves To

Not marketing copy — just what Dale and the crew commit to on every Hampton Roads job, whether the address is a Sandbridge cottage or a brick rancher in Kempsville.

One Number, Start to Finish

Whatever Dale or Kayla quotes on the phone is what prints on the invoice once the truck rolls up, bridge-tunnel toll and a flight of stairs at the new place already priced in.

Virginia-Registered, Fully Insured

Current Virginia household-goods registration stays on file, cargo coverage rides with every load, and any base housing office or property manager gets proof of it the same day they ask.

Payroll Crew, Not Day Labor

Everyone lifting a box for you draws a paycheck from JBR Moving Team directly — never a name pulled off a board that morning.

What You Sign Is What You Owe

Whatever slows a job down — bridge traffic, a hurricane-season reschedule, a tight turn near Croatan — stays off the invoice. Book the number Dale quotes, and that's exactly what's due once the truck is unloaded.

Same Crew, Start to Finish

Nobody hands your things off to another company partway through the job. The crew loading the truck at your old address is the same crew carrying it into the new one.

We Call Before You Have To Ask

Arrival windows are built with room to spare. If the job ahead of yours runs long, Sean's dispatch desk calls before your window closes, and we make the delay worth your while.

The Full JBR Moving Team Story

A Virginia Beach company built on one flat, honest rate — our own trucks, our own crew, tunnel traffic and PCS report dates already planned around

See Our Virginia Beach Homepage →

We moved you. Tell the next family.

Every Hampton Roads job leaves its mark one way or another. Say how yours went — smooth or rough, we post it untouched, typos included.

Grab your no-cost rate →
Virginia-registered and insured across Hampton Roads, every estimate committed to writing